The 30-minute interview radio show got off to a fast start with the first question, "How did you (Adam) have the guts to start a company to compete with Charter?" This question was followed by questions on how the MBI middle mile works with last-mile providers such as Fiber Connect; what Fiber Connect is doing to assure additional backhaul options to the middle mile; what it takes to attach fiber to a pole (it's not the actual act but the process to secure the license to attach); how Fiber Connect quickly hooks up customers to its service as it builds its network; Fiber Connect's downtown Great Barrington build and steps being taken to blanket this area with free Wi-Fi; and what's next in network expansion for Fiber Connect.
Business Monday: The rural connectivity dilemma
Julia Dixon for The Berkshire Edge (Feb. 1, 2021)
Monterey-based fiber provider Fiber Connect is building infrastructure in parts of New Marlborough, even though they were not awarded the town contract. “We had already invested down there, so we stood by our commitment to continue servicing the area,” said Adam Chait, founder and CEO of Fiber Connect. Read More.
Egremont, Monterey on cusp of final broadband build-outs
Heather Bellow for the Berkshire Eagle (Jan. 10, 2021)
“For at least a decade, Egremont and Monterey have struggled for a plan for universal broadband. Those days are finally over. In the past month, both towns have negotiated contracts with local provider Fiber Connect LLC to wire with fiber optics the remaining areas that still are without it, and to provide high-speed internet service in the towns for 10 years.” Read More
Replay of Zoom Live Q&A with Adam Chait
On Thursday, September 10, Fiber Connect’s managing partner, Adam Chait, held a Zoom Q&A for subscribers, those registered for service and the general public. Chait opened the 1 hour 40 minute Q&A with a status update on Fiber Connect’s progress in Egremont, Monterey, Great Barrington’s downtown and New Marlborough before opening to questions from the 60+ attendees. Questions covered build status of neighborhoods in Egremont and Monterey, status of the MBI grant award, MBI’s requirement for a minimum 51% subscriber rate before releasing grant funds, the Make Ready process and how it affects Fiber Connect’s build schedule, Fiber Connect’s installation polices and pricing, the availability of Fiber Connect subsidies, the possibility for low-income assistance once the MBI subsidy build starts, Wi-Fi speeds and what affects them, why no dormancy rates are offered, Fiber Connect’s telephone services, how Fiber Connect’s ONT (modem) can function during a power outage and how it can be used with another modem, how Fiber Connect backs up its head ends plus other topics.